Questions

Everything couples ask us.

If your question isn’t here, ask us directly — we answer on WhatsApp.

Is it free?

Yes. The Free plan is free forever, for a wedding with up to 50 families. The first 200 weddings on ShaadiMode also get the full Signature plan at no cost, forever — see pricing for what each plan includes.

What do guests need to view or reply to the invitation?

Just a phone with WhatsApp or a browser. There is nothing to download and nothing to install.

Do guests need to install an app?

No. On every plan, the invitation is a link — it opens the opening film, the full page, and the reply form directly in WhatsApp's browser or any mobile browser. On the Signature plan, a guest can also just reply inside the WhatsApp chat itself — RSVP, meals, rooms — nothing to open at all.

Can each family see only their functions?

Yes, on the Plus plan and above. Every family gets its own link, greeted by its own name, and that link shows only the functions that family is invited to — nothing else.

How do replies work? Can guests tell us their meal preference?

Each reply is per person, per function — attending, declined, or not yet answered — with a meal choice (Jain, veg, non-veg) and a plus-one's real name where relevant. It lands on a dashboard you can actually read, not a pile of WhatsApp messages.

Can both families edit the invitation?

Yes, on the Signature plan. Invite the other side as an editor and you both work on the same wedding, from your own logins — no reconciling two spreadsheets the night before.

Is the invitation available in Hindi or Marathi?

Yes — the invitation's buttons and reply form can be set in Hindi or Marathi alongside English.

How does sending on WhatsApp actually work?

You send the invitation yourself, from your own WhatsApp number — one tap opens a message with each family's link already written in. On the Signature plan, updates and the RSVP form itself go out from ShaadiMode's own WhatsApp number to the families who opted in to receive them.

How does the WhatsApp assistant know what to change?

You text it in plain Hindi or English — "Sharma family ko sirf wedding", "shift the welcome 10 minutes" — and it makes the change and sends back a receipt. Every change has an undo, in one word, for ten minutes after.

Can the concierge say something wrong?

It only answers from the facts you've put into your own wedding — venue, timing, rooms, pickups. If something isn't in there, it hands off politely instead of guessing, and the miss is logged so you can add the fact. In supervised mode, which is how every wedding starts, you approve the first replies before they go out.

Who can see the shagun ledger?

Only the wedding's owners, in the control panel. Guests never see it, and the thank-you note a giver receives on WhatsApp never states the amount.

What happens if a function runs late?

On the Signature plan, one tap marks the delay and shifts every later item in the run of show automatically. The live day-of page updates for family and vendors within moments, with no login needed.

Do I pay per message?

Signature includes 1,000 WhatsApp messages. Beyond that it’s 1 per message, which is roughly what it costs us to send one — see pricing for the full breakdown.

Can I edit the invitation after I've sent it?

Yes. Anything you change in your control panel updates the same link immediately — your guests never need a new one.

Does the invitation or website expire?

No. Your wedding page stays live at the link you shared; there's no countdown or removal date.

Do we get our own web address?

On the Signature plan, yes — a subdomain like yourname.shaadimode.com, provisioned automatically.

How do we pay?

There’s no online checkout yet. Message us on WhatsApp and we’ll set up the right plan by hand — prices exclude GST, and remember, the first 200 weddings get Signature free, forever.

Still have a question?

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